--emails to the fine artist-->
"Dear Pam Reed,
I wanted to write to thank you for the time and effort you put in to painting my horse 'Fly' that my husband Tom commissioned earlier this year. He saved it as a 1st aniversary present and I was totally overwhelmed. You have captured her expression and character so perfectly, it could almost be real.
Having such a wonderful reminder makes every day without her that much easier. I shall treasure it always and can't thank you enough. Kind regards, Jacquiline Long."

Click to see my reply to the letter.